TERMS & CONDITIONS
TERMS AND CONDITIONS
Last updated: 20/01/2026
These terms and conditions apply to your use of the Trust Kava website and any services requested through it.
By using this website or submitting an enquiry, you agree to these terms. If you do not agree with these terms, you should not use this website or submit an enquiry.
1. ABOUT TRUST KAVA
Trust Kava provides supplier due diligence and third-party risk support for businesses working with Zimbabwe-linked suppliers, contractors, partners, and other third parties.
Our services may include company evidence review, document collection, sanctions and PEP screening, adverse media review, procurement evidence checks, and risk summaries.
Trust Kava is operated by Prey Design Ltd, a company registered in England and Wales under company number [insert company number]. Our registered office is [insert registered office address].
You can contact us at [insert email address].
2. OUR SERVICES
Trust Kava provides due diligence support to help business clients make more informed supplier, contractor, and partner decisions.
Depending on the service requested, we may provide:
• Basic supplier checks
• Enhanced due diligence reviews
• Sanctions and PEP screening
• Adverse media review
• Document and evidence checks
• Supplier risk summaries
• Ongoing monitoring support
• Document expiry reminders
• Related advisory support
Submitting an enquiry through the website does not create a client relationship or require us to provide services. The exact scope, fees, timing, and deliverables will be confirmed in writing before any paid work begins.
3. BUSINESS USE ONLY
This website and our services are intended for business use only.
By submitting an enquiry, you confirm that you are acting on behalf of a business, organisation, or professional body, and not as a consumer.
4. NO LEGAL, FINANCIAL, OR REGULATORY ADVICE
Trust Kava does not provide legal, financial, investment, tax, or regulatory advice.
Our reports are provided for general due diligence and risk-support purposes only. They are designed to help your organisation assess supplier risk, but they should not be treated as legal advice or as a guarantee that a supplier, contractor, or partner is safe, compliant, solvent, reputable, or suitable.
You remain responsible for your own onboarding, procurement, compliance, contracting, and business decisions.
5. NO GUARANTEE OF COMPLETE INFORMATION
Our findings are based on information available to us at the time of review, including information provided by you, information provided by the supplier, public records, third-party sources, screening tools, and other available evidence.
We do not guarantee that all information will be complete, accurate, current, or free from error. Public records, supplier documents, media reports, databases, and third-party sources may be incomplete, delayed, inaccurate, or unavailable.
A clear report does not mean that no risk exists. It means that no relevant risk was identified within the agreed scope of work and available information at the time of review.
6. CLIENT RESPONSIBILITIES
You agree to provide accurate, complete, and timely information needed for us to perform the services.
You are responsible for:
• Confirming the identity of the supplier or third party you want checked
• Providing any documents or information already held by your organisation
• Ensuring you have a lawful basis to share personal data or confidential information with us
• Reviewing our findings before making decisions
• Obtaining legal, compliance, procurement, or regulatory advice where needed
• Making your own final decision on whether to approve, reject, or continue working with a third party
If the information you provide is incomplete or inaccurate, our findings may also be incomplete or inaccurate.
7. SUPPLIER INFORMATION AND THIRD-PARTY COOPERATION
Some checks may require information or documents from the supplier or third party being reviewed.
If a supplier does not respond, refuses to provide documents, provides incomplete information, or delays the process, we may be unable to complete some checks. In that case, the report may identify missing evidence or unresolved risk rather than providing a complete assessment.
8. REPORTS AND RECOMMENDATIONS
Trust Kava reports may include findings, risk flags, missing evidence, and a recommended outcome such as approve, approve with conditions, escalate, or reject.
These recommendations are provided to support your decision-making. They are not binding and do not replace your internal policies, legal obligations, procurement rules, or compliance procedures.
You are responsible for deciding how to use our reports.
9. ONGOING MONITORING
Where ongoing monitoring is agreed, we will perform monitoring at the agreed frequency and within the agreed scope.
Ongoing monitoring does not guarantee that all changes, risks, events, or adverse information will be identified immediately or at all. Monitoring is limited by the sources, tools, and information available at the time.
10. FEES AND PAYMENT
Fees will be confirmed in writing before we begin paid work.
Unless agreed otherwise in writing, invoices must be paid within 30 days of the invoice date.
We may pause or refuse to provide services if payment is overdue.
All fees are exclusive of VAT unless stated otherwise.
11. CANCELLATIONS AND REFUNDS
You may cancel a service request before work has started.
If work has already started, we may charge for work completed up to the cancellation date, including time spent reviewing information, requesting documents, running checks, preparing analysis, or producing draft findings.
Fees for completed reports are non-refundable unless we agree otherwise in writing.
12. TURNAROUND TIMES
Any turnaround times stated on the website or in communications are estimates only.
Actual delivery times may depend on supplier responsiveness, document availability, source availability, case complexity, and the scope of review requested.
We are not responsible for delays caused by missing information, supplier non-response, third-party systems, public record availability, or events outside our control.
13. WEBSITE USE
You agree not to misuse this website.
You must not:
• Use the website for unlawful purposes
• Attempt to gain unauthorised access to our systems
• Interfere with the website’s security or performance
• Submit false, misleading, harmful, or unlawful content
• Copy, scrape, or reproduce website content without permission
• Use the website in a way that could damage Trust Kava, Prey Design Ltd, or other users
We may restrict or block access to the website if we believe it is being misused.
14. INTELLECTUAL PROPERTY
All content on this website, including text, branding, design, graphics, templates, reports, processes, and other materials, belongs to Prey Design Ltd, trading as Trust Kava, or its licensors unless stated otherwise.
You may view and use the website for your own internal business purposes.
You must not copy, reproduce, distribute, sell, or adapt our content without written permission.
Unless agreed otherwise, reports prepared for you may be used by your organisation for internal due diligence, procurement, compliance, and decision-making purposes only. Reports must not be published, resold, or shared externally without our written consent.
15. CONFIDENTIALITY
Each party agrees to keep confidential information received from the other party confidential and not disclose it except where needed to perform the services, comply with the law, obtain professional advice, or as otherwise agreed in writing.
This includes supplier documents, client information, report findings, commercial information, and non-public business information.
16. DATA PROTECTION
We may process personal data when providing services, including names, job titles, contact details, director information, ownership information, screening results, and information contained in documents or public sources.
We will process personal data in accordance with applicable data protection laws and our Privacy policy.
You are responsible for ensuring that any personal data you provide to us has been collected and shared lawfully.
Our Privacy policy explains what personal data we collect, how we use it, who we share it with, how long we keep it, and the rights individuals may have.
17. THIRD-PARTY TOOLS AND SOURCES
We may use third-party tools, databases, websites, public records, screening providers, or other sources to perform checks.
We are not responsible for the availability, accuracy, completeness, or reliability of third-party tools or sources.
References to third-party information in a report do not mean we endorse that source or guarantee its accuracy.
18. LIMITATION OF LIABILITY
Nothing in these terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
Subject to the above, Trust Kava and Prey Design Ltd will not be liable for:
• Loss of profit
• Loss of revenue
• Loss of business
• Loss of opportunity
• Loss of goodwill
• Loss of anticipated savings
• Indirect or consequential loss
• Decisions you make based on a report
• Losses caused by incomplete, inaccurate, delayed, or unavailable third-party information
Our total liability for any claim arising from a service will not exceed the fees paid by you for the specific service giving rise to the claim.
19. INDEMNITY
You agree to indemnify Trust Kava and Prey Design Ltd against losses, claims, costs, damages, and expenses arising from:
• Inaccurate or incomplete information you provide
• Unlawful sharing of personal data or confidential information
• Misuse of our reports
• Breach of these terms
• Use of our services for unlawful or improper purposes
20. CHANGES TO THESE TERMS
We may update these terms from time to time.
The latest version will be available on this website. The date at the top of the page shows when the terms were last updated.
If you continue to use the website or submit an enquiry after the terms are updated, you agree to the updated terms.
21. GOVERNING LAW
These terms are governed by the laws of England and Wales.
The courts of England and Wales will have exclusive jurisdiction over any dispute arising from these terms, the website, or our services.
22. CONTACT US
If you have any questions about these terms, contact us at:
Trust Kava
Prey Design Ltd
Belmont Suite, Paragon Business Park, Chorley New Road, Bolton, England,
BL6 6HG
Info@trustkava.com